Frequently Asked Questions
Wholesales
We offer wholesale pricing to clubs, coaches, academies, organizations, and retailers involved in racquet sports. All applicants must provide basic verification of their business or program.
You can apply by filling out the wholesale application form on our website. Once submitted, our team will review your information and get back to you within 1 to 2 business days.
We offer wholesale access to leading padel and pickleball brands including Nox, Bullpadel, Adidas, Siux, and more. Brand availability may vary depending on your location and account type.
No. However, we do have some minimum requirement for opening orders.
Yes, approved wholesale partners can purchase items for retail resale. We also support dropshipping and seasonal restocking programs.
Online resale is only permitted with prior approval. Certain brands restrict third-party online sales to protect brand integrity and pricing consistency.
Clubs and partners
Yes. Clubs and organizations with ongoing partnerships or those placing consistent monthly orders may qualify for volume-based pricing, seasonal promotions, or exclusive club packages.
Yes, we offer custom apparel, branded paddles, and accessories for clubs and teams. Minimums and lead times vary depending on the product and manufacturer.
Yes, we offer tailored sponsorship programs for clubs and coaches. These opportunities may include discounted gear, branded apparel, demo equipment, and marketing support. Some programs may require a minimum purchase commitment. Please contact us directly to explore available options and eligibility.
SHIPPING
We ship domestically across the U.S. and offer international shipping on request. Orders typically ship within 1 to 3 business days, and delivery times depend on location and inventory.
Shipping is generally paid by the customer, but free shipping is available on qualifying orders over a certain threshold. Shipping rates are calculated at checkout or quoted during the ordering process.
REFUNDS AND EXCHANGES
All wholesale sales are final unless the item is defective or damaged upon delivery. Exchanges may be permitted on a case-by-case basis.
Placing an Order
Once approved, you’ll get access to our wholesale ordering portal or a dedicated rep who can assist you with quotes, product availability, and order tracking.
Contact US
Please reach out to support@racketcentral.com or contact your account manager directly for personalized support.
If you'd like us to contact us, please send an email to "support@racketcentral.com" or call us: (954) 289-2880